A deep dive into The Claw Father's intelligent ticket system — from email to resolution, with full human oversight and zero manual M365 operations.
Every ticket is analyzed, planned, approved, and executed through The Claw Father — with a human in the loop at every step. New solutions are promoted to the skill library automatically, so the system gets smarter with every ticket it resolves.
A support request lands in The Claw Father's queue — by email or from the support portal. The agent reads and understands the full request in context.
The AI produces a step-by-step M365 action plan — which APIs to call, what to create, who to notify — before touching anything.
The plan is presented for review. No action is taken without explicit approval. You stay in control at every step.
Graph API calls are fired in sequence. Users created, licenses assigned, groups updated, mailboxes configured — all logged in real time.
A summary reply is sent to the customer and the ticket is marked resolved. Full audit trail retained.
When a new action succeeds, it's automatically promoted to the skill library — no human intervention needed. The system is self-improving: every resolved ticket makes the next one faster and more reliable. Started with 60 skills and growing.
A narrow AI agent with deep M365 expertise — powered by Graph API, Exchange Online, and Intune with 10,000+ Chocolatey packages.
Whether you're provisioning a new employee or deploying a new AI agent — The Claw Father handles the entire setup chain automatically, from Azure AD identity to Cloud PC to apps.
HR submits a new hire form, or an AI agent creation is initiated in The Claw Father. One action kicks off the entire chain.
Azure AD account created, UPN assigned, password policy applied, and placed in the correct security groups for role-based access.
A Windows 365 Cloud PC is spun up in Azure — region selected, Intune policy applied, device enrolled and ready before the person arrives.
M365 Business Premium, Cloud PC license, and all role-specific app groups assigned in one pass. Software installs automatically on first login via Intune.
For AI agents: NemoClaw sandbox container provisioned, skills installed, Tailscale VPN configured, and the agent activated — same pipeline, different endpoint.
The Claw Father keeps Tripletex and the CRM in perfect sync — customers, contacts, and financials flow automatically in both directions, triggered at the moment of creation.
One-click creation with Brreg registry lookup — company name, org number, address, and sector populated automatically. No typing.
The moment the CRM customer is saved, a matching customer record is created in Tripletex — synchronized, linked, and ready for invoicing.
Changes made in Tripletex flow back into the CRM. No duplicate entry, no missed updates, no reconciliation work.
Contacts are automatically pushed to the Exchange Online address book — accessible in Outlook, Teams, and on mobile without any manual steps.
Tasks, tickets, projects, invoices, and signed documents all linked to the same customer record — nothing lives in isolation.
Contracts, NDAs, and service agreements sent, tracked, and signed digitally — fully integrated with CRM and customer records. No printing, no scanning, no chasing.
Contract or agreement drafted inside The Claw Father — directly linked to the relevant CRM customer and project from the start.
The recipient receives a signing request by email. No account required — they click, review, and sign directly in the browser.
BankID or email-based signing — legally binding, timestamped, and tamper-proof. All parties receive a copy automatically.
The signed document is attached to the customer profile in the CRM — searchable, accessible, and part of the full activity timeline.